Privacy Policy

We value your privacy as much as we value our bees. This policy explains what personal information we collect from you when you use our website, purchase our products, or engage our services, and how we use and protect that information.

At Deborah Diana Daugherty, located at 6499 99th Way APT 18G N, Saint Petersburg, FL 33708, USA, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines what information we collect, how it's used, and the measures we take to safeguard it. This policy applies to our website, products, and services related to urban beekeeping, raw honey, and honey products (honey product privacy, urban beekeeping privacy).

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Information You Provide Directly: This includes personal data you voluntarily submit when you register for an account, make a purchase, subscribe to our newsletter, fill out a contact form, or participate in a survey. This may include your name, email address, postal address, phone number, and payment information.
  • Information Collected Automatically: When you visit our website, we may collect certain information automatically through technologies like cookies, web beacons, and analytics tools. This can include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our site is used and improve your experience.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Processing Orders and Services: To fulfill your urban beekeeping service requests, raw honey orders, and manage transactions.
  • Customer Service: To respond to your inquiries, provide support, and manage your account.
  • Marketing & Communication: To send you newsletters, promotional offers, and updates about our artisanal honey products and beekeeping activities in Saint Petersburg, FL, only with your explicit consent. You can opt-out at any time.
  • Website Improvement: To analyze website usage, identify trends, and enhance user experience and functionality.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business (e.g., payment gateways, shipping companies for local honey delivery), or servicing you, provided that these parties agree to keep this information confidential.
  • Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, secure servers, and restricted access to data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at dporter33@hotmail.com.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. The last update was on May 15, 2024.

If you have any questions about this Privacy Policy, please contact us at dporter33@hotmail.com or call us at +17272382433.